Tencent is public, listed as 448 on HKEX, in Technology and media.
What it sells: WeChat, games, WeChat Pay, cloud.
In the language of this map it serves 4 solutions — Messaging and video-calling apps, Video games, Payments, transfers, and remittances and Social media — which between them relieve 9 human frictions.
It also provides Cloud computing and data centres and AI models and inference: infrastructure that other solutions in this map depend on without the customer ever seeing it.
Its neighbourhood
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Sells
Human frictions it ultimately relieves
Reached through the solutions above, never directly.
- Stay connected to people who are elsewhere
- The child must play, and cannot be left to do it alone
- Fill the hours that work and care do not
- Pay, get paid, and send money to family
- Move countries
- Rank among peers, visibly, every day
- The baby becomes a status object
- Attraction arrives before the tools to handle it
- Know what is happening