Teladoc Health (BetterHelp) is public, listed as TDOC on NYSE, in Healthcare and pharmaceuticals.
What it sells: telehealth, BetterHelp therapy, chronic care.
In the language of this map it serves 3 solutions — Nurse lines and pediatric telehealth, Therapy and counselling and Hospital-at-home and remote monitoring — which between them relieve 8 human frictions.
Its neighbourhood
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Sells
Human frictions it ultimately relieves
Reached through the solutions above, never directly.
- Cannot tell what is wrong with a non-verbal baby
- Repeated hospital admissions, each one worse
- Illness or injury can arrive on any day of any phase
- Realise that time is running out
- The mother's body and mind must recover from birth
- The most dangerous decade for accidents, overdose, and suicide
- The parent disappears into the role
- Anxiety and depression at every age